Online Shopping Policy

Online Shopping Policy
 
 
Consumers using this website's services, and completing registration and purchase according to this website's instructions, will be able to enjoy the full customized item purchasing service, except under special circumstances or specific provisions. It is essential to provide accurate and complete personal information on the account application form and update personal data subsequently to ensure all information remains accurate and complete.

If a consumer provides incorrect, outdated, or incomplete personal information, or if there is unauthorized use of member data, violation of these terms, or any issues related to transaction security, the company reserves the right to suspend or terminate your access to all services on this website.
 
After registration, do not lend or transfer your account to others. If violated, the original registrant will still be responsible for the actions taken using the account. Ensure to log out of your account after using the services to protect your rights.
 
Consumers should follow the necessary steps outlined in the "Purchase Process Instructions" to place an order. Our company reserves the right to review the validity of the order. Consumers are required to provide the necessary contact information as instructed below to facilitate the logistics of the item.
 
1.Consumers must provide accurate contact information as detailed in the "Purchase Process Instructions."
 
2.Consumers are obligated to provide correct shipping information. If there are errors or updates needed for the shipping address, please contact the company promptly
by sending the correct information to info@tinghjewelry.com. If incorrect information leads to the loss of items or any related losses to our company, the consumer shall bear the associated costs.

3.If you do not receive the item within 7 days after they are dispatched, please contact the company.

4.Upon receiving the item, please immediately check if the item is correct. If there are any issues, or if you discover incorrect delivery, defects, or have a need for returns or exchanges, please contact us within 2 days of receipt at info@tinghjewelry.com. We will assist you as soon as possible.

5.Please ensure that the item you select meets your needs before making a purchase, to protect the rights and interests of both parties.